Puzzel WFM (Workforce Management)
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Click below to provide a few details about your businesses needs. Afterwards, next step to complete your purchase of Puzzel WFM (Workforce Management) will be sent directly to you.How It Works
A cloud solution built for modern teams Multi-channel, multi-skill forecasting and scheduling for omnichannel contact centres. - Customise your dashboard with the charts, stats and campaign summaries you need. - Agent self-scheduling, including shift trading and holiday management, via a dedicated web portal and mobile app. - Fast to deploy, easy to use, and scalable to businesses of all shapes and sizes. - Reach maximum performance with intelligent forecasting, scheduling and intraday management - Accurate forecasting - Optimised scheduling - Real-Time Adherence (RTA) - Agent self-scheduling