Netfor Business Process Outsourcing
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How It Works
Vetted and Trained Technicians - Rigorous Onboarding - For new technicians, we conduct background checks and look for soft skills to ensure they are professional, reliable, and accurate. - National Network - Wherever your locations may be, we have a qualified technician nearby. Help Desk support solutions include: - A dedicated help desk system customized for your team. - 24/7/365 support model — providing help desk support day, night, and on weekends. - A live person takes care of your needs and is trained in your company’s specific knowledge base. - Each caller gets the same positive help desk service each and every time. - Fast, enjoyable and consistent conversations are key. Fulfillment Center Netfor provides more than a pick, pack, and ship solution. We also repair items, configure software, wipe hardware, and ship to mobile destinations from our ISO 9001:2015-certified warehouse. Customer Service Call Center We are 100% onshore with staff in multiple locations nationwide.