Avaya OneCloud

How It Works

Avaya OneCloud is the Experience Platform Avaya OneCloud is an experience platform that empowers businesses with the tools they need to compete in the Experience Economy by orchestrating the Total Experience for their employees and customers. More about the core With the Avaya Media Processing Core, the media is processed in the cloud and then sent in a single stream to the endpoint. This differs from other industry solutions. By abstracting the media layer of communications and moving processing to the cloud, businesses have more control over end-user experiences and can deliver them more efficiently. We’ve modernized cloud communications The old approach to business communications no longer works. Voice-centric, monolithic apps fail to deliver personalized experiences that target very specific use cases. A composable platform approach is required that leverages APIs and innovation.